Avenue Biosciences ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and share your personal data when you interact with our services in compliance with Regulation (EU) 2016/679, the European Union's General Data Protection Regulation ("GDPR"). This Privacy Notice is adopted to align with the California Consumer Privacy Act (“CCPA”).
Who collects my data?
Data Controller: Avenue Biosciences Oy
Address: Viikinkaari 1A, 00790 Helsinki, Finland
VAT number: FI33729877
Personal data we collect
We collect and process the following types of personal data:
- Name
- Phone number
- Address
- Job title
- Ordering history
- Participation in customer events
- Technical data: IP address, browser type and similar information collected via cookies. For more details, please refer to our Cookie Policy.
- Usage data: Information about how you use our website, collected via cookies. For more details, please refer to our Cookie Policy.
If you are a job applicant, data collected often also includes work history and qualifications (CVs, cover letters, educational qualifications, references and certifications). We process this data to assess qualifications, communicate with applicants for a specific role, and for legal and compliance purposes.
How do we collect your data?
You directly provide us with most of the data we collect. We collect and process data when you:
- Register online or place an order or quote for any of our products or services.
- Voluntarily complete a contact form, customer survey or provide feedback on our company channels (website, social media) or via email.
- Use or view our website via your browser’s cookies. For more information on cookies, please see our Cookie Policy.
We may also receive your data indirectly from the following sources:
- Third parties such as our analytics and marketing partners
We may use your personal data for the following purposes:
- To process your orders and to fulfill your requests
- To communicate with you regarding our products and services
- To improve our website and services through analysis of your interactions with us
- To comply with legal and regulatory requirements
Legal basis for processing
We rely on the following legal bases for processing your personal data:
- Performance of a contract: When we need to process your data to fulfill our contractual obligations.
- Consent: Where you have given your consent to process your data (e.g., for marketing purposes).
- Legitimate interests: For purposes such as improving our services.
- Legal obligations: When processing is necessary to comply with the law.
Your consent might also be requested in relation to the use of website cookies. You will find additional information on how cookies are used in the Cookie Policy. Your consent will be requested before providing any e-mail marketing material to you. We might also ask for your consent when you attend our online or onsite seminars.
Data sharing, disclosures and transfers to third parties
We use a limited number of sub-contractors who process your personal data, such as data storage providers, customer relationship management services and accounting services for billing purposes. Our sub-processors are committed to secure your privacy. Unless authorized by you, we will not share your personal data with anyone else, unless we are legally required to do so.
Data retention
We retain your personal data to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need to process your data, we will securely delete or anonymize it. In the absence of services provided or contractual requirements, our baseline retention period for personal data is 2 years from last activity. You can request all your Personal Data and account deletion at any time from support@avenuebiosciences.com.
Your data protection rights
Under the GDPR, you have the following rights:
- Right to access: You have the right to request access to the personal data we hold about you.
- Right to rectification: You have the right to request that we correct any inaccurate or incomplete data.
- Right to erasure: You have the right to request that we delete your personal data, under certain conditions.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to object: You have the right to object to our processing of your personal data.
- Right to data portability: You have the right to request that we transfer your data to another organization, or directly to you.
If you wish to exercise any of these rights, please contact us at support@avenuebiosciences.com
Your rights under CCPA
If you are a California resident, you may request that we:
- Disclose to you the following information covering the 12 months preceding your request:
- The specific Personal Information we collected about you;
- The categories of Personal Information (as defined under the CCPA) we collected about you and the sources from which we collected it;
- The business or commercial purpose for collecting Personal Information about you
- Categories of third parties with whom we disclose information and the categories of the disclosed information
- Limit the used and disclosure of personal information, e.g. only using your contact information to provide you with our services and opt out of marketing communications
- Correct any inaccurate information we have about you
- Delete Personal Information we collected from you.
To exercise your rights under the CCPA, you must submit a “verifiable consumer request.” Only you, or your authorized agent, may make a verifiable consumer request related to your personal information. To exercise your rights under the CCPA, please submit a request by sending an email to support@avenuebiosciences.com.
We do not discriminate against consumers for exercising their CCPA rights.
Cookies
We use cookies and similar technologies on our website to enhance your experience and analyze usage. For more information, please refer to our Cookie Policy.
Changes to this privacy notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.
Contact us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at support@avenuebiosciences.com. We will look into and respond to any complaints we receive without undue delay, however no later than within 30 days.
This document was updated October 1, 2024.